Challenging Department for Work and Pensions benefit decisions - What are my options?

If you think a Department for Work and Pensions (DWP) benefit decision is wrong, you may be able to:

• Ask for an explanation
• Have the decision looked at again
• Appeal against the decision.

This guide takes you through these options.

There are separate guides for:

• Challenging a Budgeting Loan decision
• Challenging an Employment and Support Allowance (ESA) decision
• Challenging a Personal Independence Payment (PIP) decision
• Challenging a Universal Credit (UC) decision
• Challenging a Council Tax Reduction decision
• Challenging a Tax Credits decision
• Challenging a Child Benefit decision
• Challenging a Housing Benefit decision

Applies to: England, Northern Ireland, Scotland and Wales

Advice: If you need advice about a benefits or tax credits decision, you should contact a benefits adviser. You can use our Find an Adviser tool to find a local one.