Challenging a Council Tax Support decision - What are my options?

If you think a Council Tax Support (also known as Council Tax reduction) decision is wrong you may be able to:

• Ask for an explanation
• Have the decision looked at again
• Appeal against the decision

This guide takes you through these options.

Applies to: England, Scotland and Wales.

If you live in Northern Ireland, visit the NI Direct website for information on challenging a Housing Benefit and Rate Relief decision

Advice: If you need advice about a benefits or tax credits decision, you should contact a benefits adviser. You can use the Turn2us Find an Adviser tool to find a local one.