Challenging a Budgeting Loan decision - What are my options?

If you think a Budgeting Loan decision is wrong, you may be able to:

• Ask for an explanation

• Have the decision looked at again

• Have the decision looked at by the Independent Case Examiner's office

This guide takes you through these options.

Applies to: England, Northern Ireland, Scotland and Wales.

Advice: If you need advice about a benefits or tax credits decision, you should contact a benefits adviser. You can use our Find an Adviser tool to find a local one.