Turn2us Charities User Guide

At the moment, we list:

• Non-for-profit organisations that provide financial assistance – directly or indirectly - for people in financial hardship.
• Utility providers, such as water, gas and electricity, that provide support specifically to their customers or general support. There must be no commercial obligation on the recipient in order to receive help. 

Yes, it is free of charge to add your charity or organisation on the Turn2us Grants Search.

Please contact us to register onto the Turn2us Grants Search.

Once we receive the completed registration form, we will contact you regarding the setting up of your Turn2us account. This may take up to five working days. 

You can log in via the Myturn2us login page.

If you are having trouble logging in, don't hesitate to contact us. 

As a default, you will have a ‘provider user’ from your organisation.

They will have the login details for your charity account, and will be able to make changes online.

It is possible to change the name, email address and password for this person via the account.

You can also add and delete users so that multiple people from your organisation can access the account. 

From your charity account, you will be able to: 

• Manage your profile: this includes adding new users, update your login details, and remove your organisation from the Grants Search.
• Update your profile: this includes updating your organisation’s contact details and updating your fund’s description.

Start by logging in to your charity account.

Once you have done this, you will see the option to ‘update organisation contact details’ in the MyTurn2us navigation bar. 

You will be prompted to fill out a form with your new contact details.  

You can add a new charitable fund to the Grants Search by selecting ‘add new scheme’ from your charity account.

You can update existing charitable funds by selecting the fund/scheme you want to update within your charity account.

By selecting ‘edit’, you will be able to change the name, description fields and status of your fund, as well as adding your own custom questions.