Challenging a Child Benefit or Guardian's Allowance decision - What are my options?

If you think a Child Benefit or Guardian's Allowance decision is wrong, you may be able to:

• Ask for an explanation
• Have the decision looked at again
• Appeal against the decision

This guide takes you through these options.

Applies to: England, Northern Ireland, Scotland and Wales.

Advice: If you need advice about a benefits or tax credits decision, you should contact a benefits adviser. You can use the Turn2us Find an Advisor tool to find a local one.