Funeral Expenses Payment - How do I claim a Funeral Expenses Payment?

You must claim a Funeral Expenses Payment within six months of the funeral taking place.

England, Wales and Scotland

Telephone Claim

DWP Bereavement Service: Open Mon - Fri, 9:00 am - 6:00 pm 
Tel: 0800 151 2012
Textphone: 0800 731 0464
Tel: 0800 731 0453 (Welsh)
Textphone: 0800 731 0456 (Welsh)

Relay UK if you can’t speak or hear on the phone: 18001 then 0800 151 2012

Paper Claim

Download an SF200 claim form from the UK.gov website

Northern Ireland

Telephone claim

Northern Ireland Bereavement Service: Open Mon - Fri, 9:00 am - 5:00 pm 
Telephone: 0800 085 2463
Textphone: 0808 100 2198
Video relay service: for Irish Sign Language (ISL) and British Sign Language (BSL)

Paper Claim

Download a claim form from the NI Direct website

What documents will I need to claim a Funeral Expenses Payment?

You must send the following documents to support your claim:

• The funeral director’s final bill or the bill/receipts for the necessary funeral costs if a funeral director wasn’t used.

• The bill or receipt for any other funeral-related costs being claimed for.

• A copy of the funeral plan, funeral bond or other such prepaid arrangement if one exists and any letter from the plan provider about the amount to be repaid.

• The final statement for the bank or similar account of the person who has died.

• If you qualify on the basis of Housing Benefit entitlement, you will need to send the letter from the council showing you are entitled to this.

Don’t wait to make your claim, even if you don’t have all the evidence yet.