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Universal Credit Migration Notice - How do I claim Universal Credit?

If you have received a Universal Credit Migration Notice letter, reading this guide will help in understanding your next steps.

Last reviewed 09 October 2023

How should I claim Universal Credit?

You can claim Universal Credit online or you can call the dedicated helpline for people who received migration notices. Remember to speak to a benefits advisor before you start your application.

England, Scotland and Wales

You can start your application:

  • Online or
  • Call Universal Credit Migration Notice helpline on:
    • 0800 169 0328 or
    • Relay UK:18001 then 0800 169 0328

Northern Ireland

You can start your application:

  • Online or
  • Call Universal Credit Helpline on:
    • 0800 012 1331 or
    • Textphone: 0800 012 1441

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